bjbji's Privacy Policy — Your Information, Our Responsibility

Section 1

bjbji is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal information when you use the bjbji website and related services.

This Policy applies to all individuals who use our services — including any registered member, guest browser, or anyone who has interacted with the bjbji platform. By using the platform, you agree to the terms of this Policy.

bjbji reserves the right to change this Policy at any time. When changes take effect, we will publish the updated date on the website. Users are advised to review this page regularly.

Section 2

To operate the bjbji platform properly and provide you with better service, the following types of information may be collected:

2.1 Information You Provide Directly

When you create an account on bjbji, log in, or contact us, you voluntarily provide the following information:

• Full name and date of birth (for age verification — only individuals aged 21+ may use the platform)
• Email address and mobile number
• Preferred username and password (stored in encrypted form)
• Payment method details (partial account details for bKash, Nagad, Rocket, Upay, or bank transfer)
• Identity verification documents (when required for security or fraud prevention purposes)
• Information provided via support chat and email

2.2 Automatically Collected Information

While you browse bjbji, our systems automatically collect certain technical information:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Session duration, pages visited, and click patterns
• Information from cookies and similar tracking technologies (detailed below)
• Transaction history and gaming activity logs

2.3 Information Received from Third Parties

In certain circumstances we may receive information from trusted third parties, such as identity verification agencies, payment processing partners, or fraud prevention services. This information is used solely to ensure the security of your account and the integrity of the platform.

Section 3

bjbji uses your information only for legitimate and necessary purposes. Information is processed for the following reasons:

3.1 Service Delivery & Operations

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Offering assistance through 24/7 live chat and email support
• Managing the VIP program and cashback benefits

3.2 Security & Compliance

• Preventing unauthorized access to accounts
• Detecting and blocking fraudulent activity
• Managing Anti-Money Laundering (AML) and Know Your Customer (KYC) processes
• Ensuring age verification (service for individuals aged 21+ only)
• Enforcing responsible gaming policies

3.3 Improvement & Personalization

• Improving platform performance and user experience
• Recommending games or offers based on your preferences
• Diagnosing and resolving technical issues
• Sending important service-related notifications

Section 4

bjbji never sells, rents, or shares your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Partners

bjbji's working partners include payment processing companies (bKash, Nagad, Rocket, Upay, and bank transfer partners), identity verification providers, and technical infrastructure operators. These partners may process information only for the purpose of delivering specific services and may not use it for their own purposes.

4.2 Legal Obligations

bjbji may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements. In such cases, we will make every effort to notify the user as far as possible, unless prohibited by law.

4.3 Business Succession

In the event of a change in business ownership, merger, or acquisition of bjbji, your information may be transferred to the new owner. In such circumstances, we will notify you in advance and the same privacy standards will be maintained.

Section 5

The bjbji website uses cookies and similar technologies that help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions, verify security, and ensure basic functionality. Without these cookies, the platform cannot work properly.
• Functional Cookies: Used to remember your language preferences, gaming settings, and other personalization information.
• Analytical Cookies: Collect anonymous statistics to understand website usage patterns and improve the service.
• Security Cookies: Used to prevent fraudulent login attempts and cyberattacks.

5.2 Cookie Controls

Most browsers allow you to disable or delete cookies. However, please note that disabling essential cookies may cause some important features of the bjbji platform to not work properly.

Section 6

bjbji has adopted industry-standard technical and organizational measures to protect your personal information.

6.1 Technical Safeguards

• SSL/TLS Encryption: All data transmission between your browser and our servers is secured with high-grade encryption.
• Database Encryption: Stored sensitive information is kept in encrypted form.
• Firewall & Access Controls: Only authorized staff can access data, based on specific requirements.
• Security Monitoring: Systems are continuously monitored to detect potential threats.

6.2 Organizational Measures

• Regular staff training on data privacy
• Strict confidentiality agreements with third-party partners
• Regular security audits
• A rapid response plan in the event of a data breach

Please note that no method on the internet is 100% secure. However, bjbji is committed to ensuring the highest possible level of protection. If you believe the security of your account has been compromised, contact our support team immediately.

Section 7

As a bjbji user, you have the following rights over your personal information:

7.1 Right to Access & Information

You can find out at any time what information we hold about you. Upon request through our support team, we will provide you with a copy of your stored information.

7.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Most information can be updated directly from your account settings.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information must be retained for a specified period to fulfill legal obligations (such as records of financial transactions).

7.4 Right to Restrict Processing

You may request that the processing of your information be stopped or limited for specific purposes, particularly in relation to marketing communications.

7.5 Right to Data Portability

You may request your information in a standard machine-readable format, which will help you transfer it to another service.

Section 8

bjbji retains your information only for as long as necessary. The retention period for specific types of information is described below:

• Account Information: For as long as the account is active and, after closure, for a specified period as required by law.
• Financial Transaction Records: For the period required under applicable financial regulations.
• Customer Support Records: For a reasonable period for service quality improvement and dispute resolution.
• Marketing Preferences: Until you opt out or your account is closed.
• Logs & Technical Data: For a limited period for security review purposes.

Once the designated retention period ends, information is securely deleted or anonymized so that it can no longer be identified.

Section 9

bjbji is a service for individuals aged 21 and above only. We do not knowingly collect any personal information from minors.

An age verification process is applied at the time of account registration. If we learn that a minor is using the platform, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using bjbji, please notify our support team.

Section 10

bjbji may review and update this Privacy Policy from time to time. This may occur for the following reasons:

• When new services or features are introduced
• When legal or regulatory requirements change
• When improvements are made to technology or security practices
• Based on user feedback or responses

For significant changes, we will notify you via a notification on the platform or by email. Continuing to use the platform after the changes will be considered as your acceptance of the updated policy.

If you have objections to policy changes, you may close your account at any time and request deletion of your data.